Marketing Minute - Volume 11

Bob Garczewski • October 16, 2025

How to mine Your Current Database for Potential Reverse Mortgage Customers!

Welcome to the 11th edition of the SimpleReverse Marketing Minute! 

 

This week, we want to do a deep dive on how you can mine your current database to find new potential reverse mortgage customers!  Baby Boomers are the fastest growing demographic, with over 10,400 seniors turning 65 every day in 2025 and you have potential customers that you can help by offering them access to the Home Equity Conversion Mortgage (Reverse Mortgage) whether you know it or not! Today, we will highlight some of the ways that you can find these potential customers right in your own database.

 

1)    Blast Approach

a.     This approach lets ALL of the customers and prospects in your database know that you offer reverse mortgages. This approach is a good first step and gets you in front of not only potential senior customers, but also the kids and grandkids of potential customers who are often helping their parents/grandparents with financial decisions in retirement.

       i.     Highlight what a Reverse Mortgage is and what are the benefits

       ii.     Discuss who is a reverse mortgage customer and/or use real life loan scenarios

       iii.     If you do a monthly newsletter or regular drip campaign to past customers, add something on Reverse Mortgages each month

 

2)    Targeted Approach

a.    This approach allows you to filter your current database to find the actual customers that can potentially be helped by offering them information and access to the Home Equity Conversion Mortgage (Reverse Mortgage) product with a more targeted or specific message just for them.

        i.     Core Filters

  1.     Age – 62+

  2.     Property Type – Primary Residence

  3.     Equity Position – 60%+ equity OR owned home for 10+ years

       ii.     Look for “Life Event Triggers”

  1.     Recent birthday making them 62+

  2.     Recent Refi Denial due to income or DTI issues

  3.     Borrowers close to mortgage payoff or paid off mortgage early

  4.     Clients who inquired about HELOCs, Equity Loans or Cash-Out Refi’s

  5.     Long-term customers who haven’t done a new loan in several years

       iii.     Segment by Relationship & Engagement

  1.     Past Refi or Purchase Clients now over 62

  2.     Email subscribers who consistently open your content

  3.     Re-Engage past leads that never closed from the past (might age qualify for a reverse mortgage now)

 

SimpleReverse is here to help! We have the tools, resources, training and support to help you understand and learn how to successfully sell this product to your customers. We can assist you with the content and/or messaging that can help you build a successful campaign to mine your current database and find your NEXT Reverse Mortgage loan!!



Reach out to me TODAY to learn more about how you can add Reverse Mortgages to your product offering and experience the SimpleReverse DIFFERENCE to grow your business!

 

By Bob Garczewski November 7, 2025
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By Bob Garczewski October 31, 2025
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By Bob Garczewski October 3, 2025
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By Bob Garczewski October 2, 2025
As most of you know by now, the Federal Government was shut down effective October 1 and will remain shut down until Congress comes to agreement to continue funding the government. We will keep you updated as we learn and hear more here at SimpleReverse, but in the meantime, what does this mean for the Reverse Mortgage industry? 1. First, we want to assure you that SimpleReverse plans to continue operating “business as usual!” We should not see a major impact to our business, assuming this shutdown is resolved quickly. 2. However, you can expect to see the following pieces of our business impacted during a shutdown: a. FHA Case Assignments & Case Transfers – FHA Connection will continue functioning to issue case numbers since this is an automated system. (However, if there are technical issues with the system or direct FHA involvement is required, expect it to take longer to get them addressed/fixed.) b. FHA Single Unit Condo Approvals – This process will be delayed during a shutdown. Expect longer turn times for SUA Condo Approvals. c. IRS Tax Transcripts – If Tax Transcripts are required as part of a loan approval, expect delays in receipt of these transcripts. d. SSA-89 Requests – Verification of SSNs through this process could be delayed during a shutdown. e. Change Requests for FEMA Flood Maps – If necessary, this process could be delayed during a shutdown. Expect longer turn times for flood map change requests. We will continue to monitor the shutdown of the Federal Government and the potential impacts to our business should it continue for a lengthy time period and we will keep you abreast of any changes or additional impacts that we could experience as a result.  As always, thank you for your continued business and partnership. If you have any questions, please don’t hesitate to reach out.
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By Bob Garczewski September 26, 2025
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